Should you send a Quote or an Estimate? How can you record details you need without your customer seeing these?
Get this wrong and it could cost you more than just profit. For tradespeople in the UK, understanding the difference isn't just paperwork. It's the line between protecting your margins and bleeding time on disputes.
One quick example:
You might think you need 100 bricks to build a wall...
But only use 97.
Show this number to your customer, and suddenly you’ve got complaints, not compliments (even if you did a great job!)
Here's how to protect yourself, your staff records, and your peace of mind.
🎥 Watch the video for the full breakdown